Mercator Ikuü Polly Smart Kettle
SHA171
Regular price
$139.00
Choose with confidence, knowing all our products are from Authorised Australian Distributors and are backed by a solid Australian warranty. We strictly avoid grey imports.
We believe that getting your order to you should be as exciting as receiving it. So, let us walk you through the journey of your package.
Order Processing:
Once you've clicked that order confirmation button, the magic begins. We aim to process your order within 1 to 5 business days, making sure it's ready to embark on its adventure. Please note that weekends and holidays may add a dash of delay to this process.
Notification of Shipping:
As soon as your order leaves our hands, we'll send you a notification, so you can eagerly await its arrival.
Domestic Shipping Rates and Estimates:
At our online store, we believe in equal opportunities for all orders. Enjoy Flat $10 Shipping Australia Wide on every order. However, please note that our safes are not included in this offer. Don't worry, though; if you decide to add a safe to your cart, the shipping charges will be calculated and displayed at the checkout. We like to keep things transparent!
Professional Series Safes:
Ah, our professional series safes. They hold a special place in our hearts and require special attention. As they cannot be ordered online, we invite you to contact us directly. Simply reach out, and we'll gladly provide you with a quote for supplying, delivering, and even installing your new safe. Now that's what we call a tailor-made experience!
Tracking Your Order:
We provide you with a tracking number once your order has embarked on its journey. You'll receive an email notification from us, containing that magical number. Be patient for a little while, as it may take up to 48 hours for the tracking information to become available. Then, you can indulge in the joy of tracking your package's progress, step by step.
Delayed Delivery? Let Us Know:
Sometimes, despite our best efforts, a package might take longer than expected to reach you. If you haven't received your order within 10 days after receiving the shipping confirmation email, fret not! Simply drop us an email at info@blui.com.au, including your name and order number. We’ll investigate the matter for you. Rest assured, we won't rest until we've solved the mystery of your missing package.
Shipping to P.O. Boxes:
The classic P.O. Box. While we adore their simplicity, occasionally, they can pose a challenge for delivery. But fear not! If we foresee any hurdles in reaching your P.O. Box address, we'll reach out to you beforehand. We believe in finding solutions, so together, we'll make alternative arrangements that ensure your order safely finds its way to you.
International Shipping:
We offer international shipping to the following countries for some products: Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, and Vatican City.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BLUi is not responsible for these charges if they are applied and are your responsibility as the customer.
Damaged Goods? Let's Fix It:
While we take great care in packing your order securely, the unexpected can happen during transit. If your order arrives damaged, we're truly sorry for the inconvenience caused. To make things right, we're here to make things right! In the unfortunate event that your package arrives in less than perfect condition, please don't hesitate to reach out to us. Simply shoot us an email at info@blui.com.au with your order number and a photo showcasing the item's condition. We believe in addressing these situations on a case-by-case basis, as each situation is unique. But rest assured, we'll go above and beyond to work towards a satisfactory solution. Your happiness is our priority!
Got More Questions?
We're thrilled that you've made it this far and are eager to assist you further. If you have any lingering questions, curiosities, or simply want to share your excitement about your order, please don't hesitate to get in touch. Our dedicated team is here, ready to provide you with the information and support you need. Drop us a line at info@blui.com.au, and we'll be delighted to assist you on your shipping journey.
1. Goods Returned
Returns Procedure:
These provisions govern the return of any Goods to us for any reason:
1.1. Acceptance of Returns: Returns are accepted only if there was a defect in the Goods at the time of purchase or if we have corresponded and agreed that you may return them.
1.2. Pre-Return Checks: Prior to returning the Goods, please carefully review the instructions to ensure correct assembly and compliance with any power supply, plugs, and socket provisions.
1.3. Timely Return: Goods must be returned to us promptly upon discovering any defect but no later than 15 days.
1.4. Packaging Requirements: Goods should ideally be returned:
- With both the Goods and all packaging in their original condition whenever possible;
- Securely wrapped;
- Including our delivery slip or manufacturer’s delivery slip;
- At your own risk and expense.
1.5. Return Procedure: The return procedure for Goods is detailed on Our Website. Failure to adhere to this procedure may result in difficulty identifying you as the sender of the Goods.
1.6. Fault Declaration: When returning faulty Goods, please enclose a note clearly stating the fault and when it occurred.
1.7. Manufacturer's Guarantee: Most Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Initial checks should be made on the plug, fuse, batteries, and manufacturer's operating instructions.
1.8. Additional Protection: If delivery was made to an Australian address, you are also protected by the Competition and Consumer Act 2010.
1.9. Remedy: If we acknowledge that the Goods are faulty, we will:
- Refund the cost of return carriage;
- Repair or replace the Goods at our discretion.
2. Exceptions to Entitlements:
Consumers are not entitled to a repair, replacement, or refund under the consumer guarantees in the following circumstances:
- They received what they requested but changed their mind, found the product cheaper elsewhere, or decided they didn't like the purchase.
- The problem with the product stemmed from consumer misuse.
- They were aware of the problem before purchasing but may be entitled to a remedy for a different undisclosed problem.
- They requested a service against the advice of the business, leading to the problem.
- The issue with a service was caused by someone other than the business.
3. Consumer Entitlements:
Consumers are entitled to a solution of repair, replacement, or refund if the purchased product or service fails to meet consumer guarantees. The choice of remedy typically depends on the nature of the purchased item and the severity of the problem, whether major or minor. In certain situations, consumers have the option to select their preferred remedy.
4. Business Assessment:
We reserve the right to assess the product or service before providing a remedy.
This policy encompasses our commitment to customer satisfaction while ensuring compliance with relevant consumer protection laws and guidelines.
Special Order Disclaimer: Please note that special order items such as some tags and fobs are specifically programmed and printed based on the site code and number range you provide. Accuracy in these details is crucial, as changes or cancellations cannot be made once customisation begins. Due to the personalised nature of these fobs, refunds or returns cannot be accommodated. For any inquiries or assistance, our customer support team is ready to help.
SHA171
Regular price
$139.00
Choose with confidence, knowing all our products are from Authorised Australian Distributors and are backed by a solid Australian warranty. We strictly avoid grey imports.
We believe that getting your order to you should be as exciting as receiving it. So, let us walk you through the journey of your package.
Order Processing:
Once you've clicked that order confirmation button, the magic begins. We aim to process your order within 1 to 5 business days, making sure it's ready to embark on its adventure. Please note that weekends and holidays may add a dash of delay to this process.
Notification of Shipping:
As soon as your order leaves our hands, we'll send you a notification, so you can eagerly await its arrival.
Domestic Shipping Rates and Estimates:
At our online store, we believe in equal opportunities for all orders. Enjoy Flat $10 Shipping Australia Wide on every order. However, please note that our safes are not included in this offer. Don't worry, though; if you decide to add a safe to your cart, the shipping charges will be calculated and displayed at the checkout. We like to keep things transparent!
Professional Series Safes:
Ah, our professional series safes. They hold a special place in our hearts and require special attention. As they cannot be ordered online, we invite you to contact us directly. Simply reach out, and we'll gladly provide you with a quote for supplying, delivering, and even installing your new safe. Now that's what we call a tailor-made experience!
Tracking Your Order:
We provide you with a tracking number once your order has embarked on its journey. You'll receive an email notification from us, containing that magical number. Be patient for a little while, as it may take up to 48 hours for the tracking information to become available. Then, you can indulge in the joy of tracking your package's progress, step by step.
Delayed Delivery? Let Us Know:
Sometimes, despite our best efforts, a package might take longer than expected to reach you. If you haven't received your order within 10 days after receiving the shipping confirmation email, fret not! Simply drop us an email at info@blui.com.au, including your name and order number. We’ll investigate the matter for you. Rest assured, we won't rest until we've solved the mystery of your missing package.
Shipping to P.O. Boxes:
The classic P.O. Box. While we adore their simplicity, occasionally, they can pose a challenge for delivery. But fear not! If we foresee any hurdles in reaching your P.O. Box address, we'll reach out to you beforehand. We believe in finding solutions, so together, we'll make alternative arrangements that ensure your order safely finds its way to you.
International Shipping:
We offer international shipping to the following countries for some products: Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, and Vatican City.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BLUi is not responsible for these charges if they are applied and are your responsibility as the customer.
Damaged Goods? Let's Fix It:
While we take great care in packing your order securely, the unexpected can happen during transit. If your order arrives damaged, we're truly sorry for the inconvenience caused. To make things right, we're here to make things right! In the unfortunate event that your package arrives in less than perfect condition, please don't hesitate to reach out to us. Simply shoot us an email at info@blui.com.au with your order number and a photo showcasing the item's condition. We believe in addressing these situations on a case-by-case basis, as each situation is unique. But rest assured, we'll go above and beyond to work towards a satisfactory solution. Your happiness is our priority!
Got More Questions?
We're thrilled that you've made it this far and are eager to assist you further. If you have any lingering questions, curiosities, or simply want to share your excitement about your order, please don't hesitate to get in touch. Our dedicated team is here, ready to provide you with the information and support you need. Drop us a line at info@blui.com.au, and we'll be delighted to assist you on your shipping journey.
1. Goods Returned
Returns Procedure:
These provisions govern the return of any Goods to us for any reason:
1.1. Acceptance of Returns: Returns are accepted only if there was a defect in the Goods at the time of purchase or if we have corresponded and agreed that you may return them.
1.2. Pre-Return Checks: Prior to returning the Goods, please carefully review the instructions to ensure correct assembly and compliance with any power supply, plugs, and socket provisions.
1.3. Timely Return: Goods must be returned to us promptly upon discovering any defect but no later than 15 days.
1.4. Packaging Requirements: Goods should ideally be returned:
- With both the Goods and all packaging in their original condition whenever possible;
- Securely wrapped;
- Including our delivery slip or manufacturer’s delivery slip;
- At your own risk and expense.
1.5. Return Procedure: The return procedure for Goods is detailed on Our Website. Failure to adhere to this procedure may result in difficulty identifying you as the sender of the Goods.
1.6. Fault Declaration: When returning faulty Goods, please enclose a note clearly stating the fault and when it occurred.
1.7. Manufacturer's Guarantee: Most Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Initial checks should be made on the plug, fuse, batteries, and manufacturer's operating instructions.
1.8. Additional Protection: If delivery was made to an Australian address, you are also protected by the Competition and Consumer Act 2010.
1.9. Remedy: If we acknowledge that the Goods are faulty, we will:
- Refund the cost of return carriage;
- Repair or replace the Goods at our discretion.
2. Exceptions to Entitlements:
Consumers are not entitled to a repair, replacement, or refund under the consumer guarantees in the following circumstances:
- They received what they requested but changed their mind, found the product cheaper elsewhere, or decided they didn't like the purchase.
- The problem with the product stemmed from consumer misuse.
- They were aware of the problem before purchasing but may be entitled to a remedy for a different undisclosed problem.
- They requested a service against the advice of the business, leading to the problem.
- The issue with a service was caused by someone other than the business.
3. Consumer Entitlements:
Consumers are entitled to a solution of repair, replacement, or refund if the purchased product or service fails to meet consumer guarantees. The choice of remedy typically depends on the nature of the purchased item and the severity of the problem, whether major or minor. In certain situations, consumers have the option to select their preferred remedy.
4. Business Assessment:
We reserve the right to assess the product or service before providing a remedy.
This policy encompasses our commitment to customer satisfaction while ensuring compliance with relevant consumer protection laws and guidelines.
Special Order Disclaimer: Please note that special order items such as some tags and fobs are specifically programmed and printed based on the site code and number range you provide. Accuracy in these details is crucial, as changes or cancellations cannot be made once customisation begins. Due to the personalised nature of these fobs, refunds or returns cannot be accommodated. For any inquiries or assistance, our customer support team is ready to help.
Overview
The Mercator Ikuü Polly Smart Kettle brings convenience and precision to your kitchen. With Wi-Fi connectivity and app-based control, you can set your desired temperature, schedule boiling times, and activate keep-warm mode all from your smartphone. Designed for efficiency and safety, this smart kettle ensures the perfect cup every time.
Key Features
Smart Temperature Control & Scheduling
• Control settings, temperature preferences, and schedules via the Mercator Ikuü app
• Wi-Fi-enabled for easy remote access and control
Keep Warm Mode
• Maintains the ideal water temperature, reducing unnecessary re-boiling
Sleek & Durable Design
• 1.7L capacity
• Durable polycarbonate build with an insulated body to retain heat longer
• Elegant black finish
Boil-Dry Protection for Added Safety
• Built-in thermostat prevents dry boiling